LEGAL REFERENCE

Your Data. Our Responsibility.

We built hitman99 around your account security and privacy. Every transaction you make through DANA, OVO, GoPay or QRIS, every table you join, and every bet you place...

Account SecurityPayment ProtectionData EncryptionTransparent PracticesYour Control
See the Lobby Read FAQ
hitman99 Your Data. Our Responsibility.

Privacy Policy Framework

hitman99 operates under Indonesian data protection principles and complies with local regulations where applicable. We collect personal information — your name, email, phone number and payment details — only to verify your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver the services you request. We never sell your data to third parties. Your information is encrypted in transit and

at rest. We retain account data for the duration of your membership and for legal compliance periods thereafter. You have the right to request access, correction or deletion of your personal information at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Support

Team online

Email Support

Reach our privacy team at [email protected] with any data requests, concerns or questions about how we handle your personal information.

Account Settings

Log into your hitman99 account to review, update or download your personal data directly from your profile privacy section.

Data Requests

Submit formal data access or deletion requests through our support portal. We respond within 14 business days in supported regions.

TRUST MARKERS

Privacy & Security Standards

Encryption Protocol

All payment data and personal information transmitted through hitman99 uses industry-standard TLS encryption to prevent unauthorized access.

Payment Partner Compliance

DANA, OVO, GoPay and QRIS integrations follow their respective security standards and data protection requirements for Indonesia.

Regular Audits

We conduct periodic security reviews to identify and address potential vulnerabilities in our data handling systems.

Staff Training

Our team receives ongoing privacy and data protection training to ensure your information is handled responsibly at every level.

Incident Response

If a data breach occurs, we notify affected users and relevant authorities within the timeframes required by local law.

Third-Party Vendors

Any external service providers we work with sign strict data processing agreements and meet our privacy standards.

Consistency Across Our Policies

Terms of Service
Our terms outline your rights and responsibilities; this privacy policy focuses specifically on how we collect and protect your data.
Cookie Policy
We use cookies to remember your preferences and improve your experience. You can manage cookie settings in your browser at any time.
Account Security
Your password and two-factor authentication settings are covered in our account security guide, separate from this privacy framework.
Payment Terms
Deposit and withdrawal policies are detailed in our payment guide; this policy covers only the privacy aspects of those transactions.
Responsible Account Use
Account limits and self-management tools are outlined in our account controls section, not within this privacy policy.
Dispute Resolution
If you have a complaint about how we handle your data, our dispute process is outlined in our general terms and conditions.
Policy Updates
We notify you of material changes to this privacy policy via email. Continued use of hitman99 means you accept the updated terms.
SERVICE CONTEXT

What This Policy Covers

Personal Data Collection We collect only the information needed to verify your identity...
Account Activity Logs Your login history, table sessions, bets and withdrawals are logged...
Communication Records Emails, support tickets and messages you send us are stored...
Device Information We collect IP addresses and device details to detect fraud...
Payment Processor Data DANA, OVO, GoPay and QRIS providers receive only the transaction...
Retention & Deletion We keep your data as long as your account is...

Privacy Policy Questions

All payment data is encrypted end-to-end using TLS protocol. We never store your full payment credentials on our servers. DANA, OVO, GoPay and QRIS handle the actual transaction processing under their own security standards.

Yes. Email [email protected] with a data access request, or use the download option in your account settings. We'll provide your information within 14 business days in supported regions.

We do not sell your personal data. We share information only with payment processors (DANA, OVO, GoPay, QRIS) and legal authorities when required by law in supported regions.

Your account data is retained for legal and compliance purposes for a set period, then securely deleted. You can request immediate deletion by contacting our support team.

We review our privacy policy regularly and update it when our practices change or local regulations require it. We notify you of material changes via email before they take effect.

Change your password immediately and enable two-factor authentication in your account settings. Contact [email protected] right away so we can review your account activity and secure it.

Our encryption protects data in transit, but public WiFi carries inherent risks. We recommend using a VPN or private network when accessing your account from public locations.